Social media is here to stay. Emergency managers need to recognize the ways to use social media to monitor and respond to events.
BOMA San Francisco's Emergency Preparedness Committee produced a free workshop for BOMA San Francisco members on February 29, 2012 that covered some case studies of real events and the use of social networking tools. The discussion included crowd sourcing and best practices to educate and alert a building management team and, potentially the building tenant's employees. There was also a discussion of Flash Mobs and some of the challenges of keeping securing locations from events fueled by phone text messages (SMS), Twitter messages (tweets) and Facebook postings.
- Stasha Wyskiel, Manager, Business Continuity Planning for Gap Inc.;
- Alessa Adamo, Executive Director of SF CARD